Mac & MacBook Tech Support & Diagnostics in Downtown Chicago

Stuck on an unsupported macOS version, spinning beachballs, failed system updates, or migrating to a new Mac? We provide comprehensive Apple hardware and software tech support—from OpenCore Legacy Patcher (OCLP) installs on vintage Macs to high-speed NVMe SSD upgrades, thermal paste refreshes, malware cleanup, and remote phone troubleshooting.

Call Text Instant Quote or Book Online

Walk-Ins Welcome Daily 12–10pm • Suite 312

Estimated Pricing

$95 to $250 (Software & Hardware Tech Support)

Turnaround Time

Same-Day / 24–48 Hours

Software configurations and SSD upgrades are performed on-site at our Willoughby Tower repair lab across from Millennium Park. For phone or video consultations, remote troubleshooting is available at $2/minute.

Notice on Estimates & Timelines: All turnaround times and rates are typical averages and not strict guarantees; actual timeframes may vary depending on data volume, backup speeds, and machine complexity.

Model & Series Pricing Breakdown

Click any model row to open our instant quote & booking calculator.

Limited Lifetime Warranty

Device Series	Models Supported	Price
OpenCore Legacy Patcher (OCLP) Install & Configuration	Vintage MacBook Pro, MacBook Air, iMac, Mac mini (2012–2017)	$120 – $180Select →
High-Speed NVMe SSD Upgrade & macOS Clone	MacBook Pro Retina & Air (2013–2017), iMac (2012–2019), Mac mini	$185 plus hardwareSelect →
macOS Reinstall, Clean System Setup & Data Migration	All Intel & Apple Silicon (M1/M2/M3/M4) Mac models	$95 – $150Select →
Heatsink Thermal Paste Refresh & Fan Dust Cleanout	Thermal throttling Intel MacBook Pro, Air & iMac models	$95 – $140Select →
Remote Phone & FaceTime Tech Troubleshooting	Direct technician diagnostic consultation over phone or video	$2 / minuteSelect →

View All 30 Individual Models, Years & A-Number IdentifiersExact model-by-model Chicago pricing & Apple A-number / EMC hardware compatibility lookup

Expand Directory

Filter by model name, release year, Axxxx model number, or EMC identifier:

Exact Device Model & Year	Apple Model Number (A-Number / EMC)	Service / Part Spec	Live Price
MacBook Air 13.6" (M4) Released: 2025 Turnaround: Same-Day / 24 Hours	A3240 • EMC 8809	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 15.3" (M4) Released: 2025 Turnaround: Same-Day / 24 Hours	A3241 • EMC 8810	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.6" (M3) Released: 2024 Turnaround: Same-Day / 24 Hours	A3113 • EMC 8611	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 15.3" (M3) Released: 2024 Turnaround: Same-Day / 24 Hours	A3114 • EMC 8612	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 15.3" (M2) Released: 2023 Turnaround: Same-Day / 24 Hours	A2941 • EMC 8301	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.6" (M2) Released: 2022 Turnaround: Same-Day / 24 Hours	A2681 • EMC 4074	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.3" (M1) Released: 2020 Turnaround: Same-Day / 24 Hours	A2337 • EMC 3598	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.3" Retina Intel (2020) Released: 2020 Turnaround: Same-Day / 24 Hours	A2179 • EMC 3302	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.3" Retina Intel (2018–2019) Released: 2018–2019 Turnaround: Same-Day / 24 Hours	A1932 • EMC 3184	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Air 13.3" Non-Retina (2013–2017) Released: 2013–2017 Turnaround: Same-Day / 24 Hours	A1466 • EMC 2632 / 2925 / 3178	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 14" (M4 / M4 Pro / M4 Max) Released: 2024 Turnaround: Same-Day / 24 Hours	A3112 / A3401 / A3185 • EMC 8613 / 8890 / 8891	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 16" (M4 Pro / M4 Max) Released: 2024 Turnaround: Same-Day / 24 Hours	A3403 / A3186 • EMC 8892 / 8893	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 14" (M3 / M3 Pro / M3 Max) Released: 2023 Turnaround: Same-Day / 24 Hours	A2918 / A2992 • EMC 8304 / 8407	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 16" (M3 Pro / M3 Max) Released: 2023 Turnaround: Same-Day / 24 Hours	A2991 • EMC 8408	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 14" (M2 Pro / M2 Max) Released: 2023 Turnaround: Same-Day / 24 Hours	A2779 • EMC 8102	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 16" (M2 Pro / M2 Max) Released: 2023 Turnaround: Same-Day / 24 Hours	A2780 • EMC 8103	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 14" (M1 Pro / M1 Max) Released: 2021 Turnaround: Same-Day / 24 Hours	A2442 • EMC 3650	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 16" (M1 Pro / M1 Max) Released: 2021 Turnaround: Same-Day / 24 Hours	A2485 • EMC 3651	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Touch Bar (M1 / M2) Released: 2020 / 2022 Turnaround: Same-Day / 24 Hours	A2338 • EMC 3578 / 8162	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 16" Intel Touch Bar Released: 2019 Turnaround: Same-Day / 24 Hours	A2141 • EMC 3347	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel 4-Port USB-C Released: 2020 Turnaround: Same-Day / 24 Hours	A2251 • EMC 3348	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel 2-Port USB-C Released: 2020 Turnaround: Same-Day / 24 Hours	A2289 • EMC 3456	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel Touch Bar (2019) Released: 2019 Turnaround: Same-Day / 24 Hours	A2159 • EMC 3301	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 15.4" Intel Touch Bar (2018–2019) Released: 2018–2019 Turnaround: Same-Day / 24 Hours	A1990 • EMC 3215 / 3359	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel Touch Bar (2018–2019) Released: 2018–2019 Turnaround: Same-Day / 24 Hours	A1989 • EMC 3214 / 3358	macOS Reinstall & Data Migration ($95–$150) • Diagnostics & Thermal Cleanout ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 15.4" Intel Touch Bar (2016–2017) Released: 2016–2017 Turnaround: Same-Day / 24 Hours	A1707 • EMC 3072 / 3162	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel Touch Bar (2016–2017) Released: 2016–2017 Turnaround: Same-Day / 24 Hours	A1706 • EMC 3071 / 3163	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Intel Function Keys (2016–2017) Released: 2016–2017 Turnaround: Same-Day / 24 Hours	A1708 • EMC 2978 / 3164	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 15.4" Retina Intel (2013–2015) Released: 2013–2015 Turnaround: Same-Day / 24 Hours	A1398 • EMC 2674 / 2876 / 2909	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →
MacBook Pro 13.3" Retina Intel (2013–2015) Released: 2013–2015 Turnaround: Same-Day / 24 Hours	A1502 • EMC 2678 / 2875 / 2835	OCLP macOS Upgrade ($120–$180) • NVMe SSD Upgrade ($185+drive) • Thermal Refresh ($95–$140) Turnaround: Same-Day / 24 Hours	$95 – $185 Lock In Quote →

Need a specific unlisted custom configuration? Give us a call or text anytime.Get Instant Quote →

Historic Willoughby Tower entrance at 8 S Michigan Ave, Chicago, location of Arbor Mac Repair

How It Works

Getting your device repaired is quick and simple.

Contact us 24/7

Call/Text: 734-454-0000
Email: hello@arbormacrepair.com
Or try our Online Booking Link
*Texts are always answered with priority.*

Schedule Your Service

Schedule your appointment in-office or on-site.
Meet your technician or come to our downtown office at:
8 S Michigan Ave, Suite 312, Chicago, IL 60603
3rd Floor of the Willoughby Tower

Fast Turnaround & Delivery

Your device is promptly diagnosed and fixed in under an hour on average! Return to work or exploring downtown Chicago hassle-free.

400+ 5 Star Reviews on Google

Quick, quality service at an unbeatable price makes Arbor Mac a local maverick, facing down larger franchises with no issue. Everyone likes an underdog.

★★★★★

"Great service, low cost, doesn't try to sell you something you don't need. Very accommodating and will come to you if you wish. VERY happy with my iPhone 8 repair, done in about 15 minutes."

— Lauren M. (Google Review)

★★★★★

"Top notch customer care. This company went out of their way to help a retired veteran with a cracked screen... Jack ordered the necessary parts, drove to a neighboring city, and completed the repair within 30 hours."

— BC Wells (Google Review)

★★★★★

"Very happy with my cracked cell phone repair. I called in the morning and he met me at a coffee shop near my house in the afternoon. Repair was done in less than 10 minutes."

— Evelyn D. (Google Review)

Our Location, Hours, & Service Area

Cloud Gate 'The Bean' at Millennium Park, steps from Arbor Mac Repair in the Chicago Loop

Visit us downtown Chicago for a walk-in or appointment:
8 S Michigan Ave, #312, Chicago, IL 60603
3rd Floor of the Willoughby Tower (Across from Millennium Park & the 'Bean')

Primary Neighborhood Coverage:

Millennium Park River North West Loop Streeterville South Loop

Walk-ins: Mon-Sun 12pm – 10pm

Appointments: Mon-Sun 12pm – 12am

Emergency & Concierge: 24/7 (In-office and on-site within and near the Loop. You do not have to leave your hotel or workplace, we can come to you.)

Lobby Check-In: Enter Willoughby Tower at 8 S Michigan Ave, check in briefly with the lobby security guard for Suite 312 (Arbor Mac), and take the elevators to the 3rd Floor.

Frequently Asked Questions

Everything you need to know about mac tech support & upgrades and our shop policies.

What is included in your $120–$180 OpenCore Legacy Patcher (OCLP) installation service?

We verify your 2012–2017 Mac's hardware compatibility, build a custom OpenCore EFI bootloader on your internal drive, install a modern supported macOS (such as Sonoma or Sequoia), and apply all Post-Install Root Patches for Metal graphics acceleration, Wi-Fi, and Bluetooth (24–48 hours average turnaround). For a full technical walkthrough, read our OpenCore Legacy Patcher (OCLP) Step-by-Step Guide.

How much does an NVMe SSD upgrade or thermal paste cleanout cost?

Our high-speed NVMe SSD upgrade and macOS setup is $185 plus hardware (the cost of the drive itself), completed same-day or within 24 hours. We also offer internal fan dust cleanouts and Arctic MX-6 heatsink thermal paste replacement for $95–$140 (1–2 hours average) to stop older Intel Macs from running hot.

Do you need my Mac password for tech support, and will my files be safe?

For OS upgrades, data migrations ($95–$150), and OCLP root driver patching, an administrator login (or temporary account) is required to configure macOS. We never browse personal files, and we always recommend or perform a full Time Machine or APFS clone backup before major OS upgrades.

How does your $2/minute remote phone and FaceTime tech support work?

If you don't want to bring your Mac downtown for a software issue, configuration question, or troubleshooting step, you can call or FaceTime directly with a technician on demand for $2 per minute—paying only for the exact time needed to solve your problem.